At Etobicoke Glass – Window & Door Services, your privacy is important to us. This Privacy Policy explains how we collect, protect, and use your personal information when you visit our website, contact us, or use our window and door repair/replacement services.

By using our website or requesting our services, you agree to the practices described below.

1. Information We Collect

1.1 Personal Information

We may collect personal details, including:

• Your name

• Phone number

• Email address

• Service address

• Project/repair details

• Photos you provide related to your window or door issue

1.2 Automatically Collected Information

Our website may collect:

• IP address

• Browser type

• Cookies and tracking data

• Pages visited and time spent on site

1.3 Payment Information

If payment is processed through third-party providers, we may collect:

• Payment confirmations

• Billing details
  We do not store full credit card numbers.

2. How We Use Your Information

We may use the information collected to:

• Provide window and door repair/replacement services

• Schedule appointments and respond to inquiries

• Offer project assessments and quotations

• Send service updates, confirmations, or follow-ups

• Improve our website performance and user experience

• Maintain service history and internal records

• Share promotions or relevant service information (only when permitted)

3. Information Sharing

We do not sell, trade, or rent personal information.
We may share information only with:

• In-house technicians

• Trusted service providers and subcontractors

• Payment processors

• Website or email hosting providers

These parties follow strict confidentiality requirements.

4. Data Security

We use reasonable administrative and technical measures to protect your information from unauthorized access or misuse. However, no method of data transmission is completely secure.

5. Cookies & Tracking Tools

Our website may use cookies to:

• Improve user experience

• Analyze website performance

• Assist with marketing and service improvements

Users may disable cookies through browser settings.

6. Your Rights

You may request to:

• Access your personal information

• Update or correct your information

• Request deletion where applicable

• Withdraw consent for marketing communications

Email etobicokeglass@gmail.com to submit any privacy-related requests.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy policies or content.

8. Policy Updates

We may update this Privacy Policy when necessary. Continued use of our website signifies acceptance of any revisions.

9. Contact Us

For questions regarding this Privacy Policy:

Etobicoke Glass – Window & Door Services
📍 415 Evans Ave. Unit #5, Toronto, ON M8W 3Z8
📞 647-951-3921
📧 etobicokeglass@gmail.com