1. Acceptance of Terms

By accessing our website or booking a service with Etobicoke Glass – Window & Door Services, you agree to these Terms & Conditions. If you do not agree, please discontinue use of our website and services.

2. Services Provided

We specialize in:

• Window repair & replacement

• Door repair & replacement

• Custom glass installation

• Emergency glass repair

• Commercial and residential glass services

Service availability may vary based on location, technician schedules, and supply availability.

3. Quotes & Pricing

• Prices are based on project details, inspection, and materials required.

• Estimates may change depending on additional damage or new findings.

• Pricing will be clearly communicated before work begins.

• Taxes and additional material costs may apply.

4. Payments

• Payment is due upon project completion unless otherwise agreed.

• We accept major payment methods (cash, debit, credit, etc.).

• Deposits may be required for custom or large orders.

Failure to pay may result in legal collection efforts.

5. Appointment Scheduling

When booking an appointment, you agree to provide accurate contact and service information.
We may reschedule appointments due to:

• Weather conditions

• Technician availability

• Emergency repair jobs

• Material delays

We will always notify you promptly if rescheduling is necessary.

6. Cancellation & No-Show Policy

• Cancellations must be made at least 24 hours before appointment time.

• Same-day cancellations or missed appointments may be subject to a service fee.

7. Warranty

Our work may include limited warranties on:

• Installation

• Labour

• Certain parts or glass products (based on supplier policies)

Warranty does not cover:

• Damage caused by misuse, accidents, or lack of maintenance

• Modifications by other service providers

• Environmental damage (storms, break-ins, impact, etc.)

8. Liability Limitations

Etobicoke Glass – Window & Door Services is not responsible for:

• Pre-existing conditions or damage

• Structural issues beyond the scope of our service

• Costs related to business interruption, property loss, or delays

• Damage resulting from improper use or attempted DIY repairs

Liability is limited to the amount paid for the specific service performed.

9. Website Usage

Users agree not to:

• Copy or misuse website content

• Attempt unauthorized access

• Upload harmful code or malware

• Use the website for unlawful activities

All website content is the property of Etobicoke Glass – Window & Door Services.

10. Third-Party Services

We may rely on third-party companies for:

• Payment processing

• Email communication

• Website hosting

• Delivery of materials

We are not responsible for delays, errors, or failures caused by third-party partners.

11. Changes to Terms

We may update these Terms at any time. Continued use of our website or services indicates acceptance of the latest version.

12. Contact Us

For questions or concerns about these Terms & Conditions:

Etobicoke Glass – Window & Door Services
📍 415 Evans Ave. Unit #5, Toronto, ON M8W 3Z8
📞 647-951-3921
📧 etobicokeglass@gmail.com